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Part One: An Introduction to VoIP
Summary: What Is Voice Over Internet Protocol?
Voice over internet protocol (VoIP) is a communications technology that uses the internet to transfer voice signals in the form of bits and bytes. It delivers these bits and bytes to a specified internet address rather than a telephone number. It’s easier to think of it as being like sending e-mail from one computer to another, but in real time and using voice instead of text. The technology that most likely runs your existing switchboard and phones is a traditional public switched telephone network (PSTN) service. VoIP’s advantage over this is its ability to combine several services, such as voice mail, video, e-mail and conferencing. This instantly increases your ability to collaborate and can result in higher productivity.

GoToMeeting was designed to make it easier for everyone to organize and participate in online meetings, so you can do more and travel less.

GoToMeeting users can collaborate on documents, deliver presentations, perform product demonstrations and securely share confidential information from anywhere, at any time. GoToMeeting’s rapid download, quick meeting setup and intuitive user interface has meeting organizers and attendees up and running in a matter of seconds.

GoToMeeting incorporates industry-standard security features and end-to-end SSL encryption to ensure that login information and meeting data are secure. This high level of security allows GoToMeeting users to confidently present and collaborate on any data. Users can rest assured that information such as sales forecasts, financial data and M&A contracts will not be viewable to anyone except meeting participants.