Phone and Voice Mail Guide

IMPORTANT NOTES REGARDING THE VOICE MAIL SYSTEM

• To access your voice mail box from any external location, dial in and reach the auto attendant, then dial 6 plus your extension number.
• To skip a user’s outgoing greeting and record a message, press #.
• To perform any voice mail command during message playback, press * then the command prompt – for example to delete a message during playback, press *3.
• To transfer to another user’s extension either during outgoing message playback or after leaving a message, press * and the extension number. For example, to reach the operator press *0 or, to reach another user, press *123.

ACCESSING YOUR MESSAGE CENTER INBOX

1. From any telephone, dial 6 followed by your primary extension number, or press the Messages button from a Bizfon feature phone.
   

   NOTE: When calling from outside the organization, you can access your VM box by reaching the auto attendant and dialing 6 followed by your primary extension. Alternatively, you may have an internal user transfer you to your VM box.

2. From the telephone keypad, enter your password followed by the # key.
3. You will hear an announcement indicating the number of new and saved voice-mail and e-mail messages in your inbox, along with your current presence setting and the following options:

CHANGING YOUR NAME RECORDING

1. Log in to your message inbox.
2. Select Option 4. The system will announce the following options.
3. Select Option 2. The system will play your current name recording for your review and offer from the following options.
4. Select Option 2. Listen to the instructions and record your name. Press the # key when you have finished. The system will offer the following options.

CHANGING YOUR OUTGOING VOICE-MAIL MESSAGE

1. After logging into your message box, select option 4 to change your message center system settings.
2. Select option 3 to create or change the recording of your outgoing message. Listen to the prompts and record your outgoing message. Press the # key when you have finished. The system will then offer the following options.

Download Phone and Voice Mail Guide

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